Sankra Cookie Policy

At Sankra, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at sankra.com, use the Sankra app, or interact with any of our services. By continuing to use our platform — whether through desktop, the Sankra mobile app, or the Sankra Android app or iOS app — you agree to our use of cookies as described below. We encourage you to read this document carefully so you fully understand how we collect and process data during your visit.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Here at Sankra Casino, we use cookies to recognise your browser, remember your preferences, and provide a more personalised experience across our platform. Cookies allow us to understand how our users navigate the site, which helps us continuously improve our services. They do not contain your personal information such as your password or payment details, and they cannot execute code or deliver viruses.

Why We Use Cookies

We use cookies for a number of important purposes. Our Sankra online casino platform relies on cookies to function correctly and to deliver you the best possible experience. Specifically, we use cookies to:

• Keep you logged in during your session at Sankra login and throughout your visit
• Remember your language preferences and display settings
• Process your bonus activations, including your Sankra welcome bonus and Sankra free spins
• Ensure security and prevent fraudulent activity on your account
• Analyse website traffic and understand how players interact with our games and promotions
• Deliver relevant promotional content, including information about Sankra bonus offers and the Sankra promo code
• Support the proper functioning of our Sankra sign in and Sankra register processes

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off. At Sankra, we rely on strictly necessary cookies to authenticate users during the Sankra login process, maintain session security, and enable core features such as account registration. Without these cookies, services like Sankra sign in or accessing your account balance would not be possible. These cookies do not store any personally identifiable information beyond what is required to maintain your session.

Functional Cookies

Our Sankra Casino platform uses functional cookies to remember choices you make, such as your preferred language, region, and display settings. These cookies allow us to provide enhanced functionality and a more personalised experience. For example, if you have previously visited us and set preferences, these cookies ensure your settings are remembered the next time you return.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. At Sankra, we analyse data such as which pages are visited most frequently, how long users spend on certain game categories, and which features generate the most engagement. This data is aggregated and anonymous — it does not identify individual users. The insights we gain help us improve the overall quality and usability of our platform across all versions, including desktop, the Sankra app, and mobile browsers.

Targeting and Marketing Cookies

Our Sankra Casino services may use targeting cookies to deliver advertising and promotional content that is relevant to your interests. These cookies track your browsing behaviour across our site and may be used by our third-party advertising partners to show you relevant offers — including information about the Sankra bonus, Sankra no deposit bonus promotions, or upcoming tournaments. We only work with trusted partners and require them to handle your data in accordance with applicable data protection laws.

Third-Party Cookies

When you use our platform, certain third-party services embedded in our site — such as game providers like Pragmatic Play, NetEnt, Evolution Gaming, or payment processors — may also set cookies on your device. At Sankra, we do not control these third-party cookies and recommend you review the privacy and cookie policies of those providers directly. These cookies are subject to the respective third party's own policies and may remain on your device after you leave sankra.com.

Cookie Duration

Our cookies fall into two categories based on how long they remain on your device:

• Session cookies: These are temporary and are deleted when you close your browser. We use session cookies during your active visit, for example to maintain your Sankra login state.
• Persistent cookies: These remain on your device for a set period of time or until you manually delete them. We use persistent cookies to remember your preferences and to support analytics and marketing functions.

Managing and Controlling Cookies

You have the right to control how cookies are used on your device. Here at Sankra Casino, we respect your choices and provide you with options to manage your cookie preferences. You may adjust your settings at any time through the cookie consent tool available on our website, or by modifying your browser settings to block or delete cookies. Please note that if you choose to disable certain cookies — particularly strictly necessary ones — some features of our platform may not function correctly. For example, disabling session cookies may prevent you from completing the Sankra sign in process or accessing your account.

Most major browsers allow you to manage cookies through their settings menus. You may also visit www.aboutcookies.org or www.allaboutcookies.org for detailed guidance on how to manage and delete cookies across different browsers and devices, including when using the Sankra Android app or Sankra iOS app.

Cookies and Your Privacy

Our use of cookies is closely linked to our broader commitment to data privacy. We are operated under a Curaçao Gaming Licence and take our obligations regarding data protection seriously. Any personal data collected through cookies is handled in accordance with our Privacy Policy, which is available on our website. We do not sell your personal data to third parties and only share data where necessary for the operation of our services or where required by law.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, regulatory requirements, or the way our services are delivered. At Sankra, we will notify you of significant changes by displaying a prominent notice on our website or by contacting you directly where appropriate. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of sankra.com or the Sankra mobile app following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, our support team is available around the clock to help. You can reach us via live chat directly on our website or by emailing us at support@sankra.com. At Sankra Casino, we are committed to addressing your concerns promptly and ensuring your experience with us is safe, transparent, and enjoyable.